In the business world, it is very important to relate well with your peers, employers, clients, suppliers, and subordinates. If you can’t get along with people, constant squabbles and friction will be upon you. An employee with good interpersonal skills are an asset to the organization, and it is crucial that every individual work towards improving their people skills.
Be a good listener
When others talk, remain silent and wait for them to express their thoughts. When you give others a chance to talk, they are more assured of what they say. Constantly interrupting should be avoided. Listening seems easy, but it takes repeated practice to become a good listener.
Many are the times we let our emotions get the best of us. If you find yourself slowly moving towards anger, take a minute and just breathe. Always aim to keep your emotions in check, especially when you feel like an outburst is the only way to get your message across. If you feel the other party is pushing you towards the edge, you always have the choice to walk away.
Read the cues
You don’t always have to listen to know the message that’s coming across. Body language relays more than half the message. Facial expressions, posture, tilting of the head and hand gestures can all communicate what an individual is not saying in words.